Digital Outsource Services

·          German as a first language and fluency in written and spoken English is essential

·          Tertiary qualification conducted in that first language or with that language as a major subject would be preferred

·          Additional written and spoken fluency in any other European Languages is advantageous

·          Demonstrated literacy in MS Office: Outlook and Excel

·          Above average word processing skills preferred

·          Strong written and verbal communication skills

·          Ability to apply new technologies and methodologies

·          Highly numerate

·          Proven passion for customer service

·          Demonstrated quality orientation

·          Excellent CRM skills

·          Excellent time management and adherence to schedule